Test Objectives

1. Observe how easily and efficiently users are able to perform certain tasks and understand their thought processes while doing so.
2. Identify what kind, where, when, why and how user frustrations occur.
3. Observe how many errors occur and assess whether they are recoverable.

Test Subject

High fidelity prototype

Test Methodology

In-person interviews and remote interviews

Participants

• Around 5 participants
• Ages 20 to 40
• Individuals who use LINE

Recruiting Plan

I will use my personal social networks, and ask other Design Lab students who fit my persona.

Script Procedure